Manor Pharmacy Group

'committed to your health'

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"Every year there are even more cough and cold remedies to choose from, whether it's decongestant sprays, lozenges or chest rubs. It's clearly a lucrative market for drug companies - last year we spent ₤217 million on them, according to consumer researcher company TNS.

And with the background fear of swine flu. even bigger sales are predicted this year.  But how do you choose the best product from this overwhelming range - and will an off-the-shelf one be enough to ease your symptoms, or should you choose something more potent from behind the pharmacy counter?

As Graham Phiilips, of the Royal Pharmaceutical Society explains: ..."   see full article

PHARMACY OFFERS MUCH MORE

Manor Pharmacy, Bovingdon

"THOUSANDS of pounds have been invested in a village pharmacy to help support its growing range of patient services.  Bovingdon's Manor Pharmacy, on High Street, can now offer its customers private consultations and help with medical issues ranging from the common cold, to obesity, to sexual health.

Owner Graham Phillips said:  "It surprises people that pharmacists do a lot more than dispense medicines.  We have spent nearly ₤100,000 on a total refurbishment and are planning to offer a variety of new services to the community."

He explained that the pharmacy's staff perform consultations with patients about using NHS drugs and treat a whole range of health problems from coughs and colds and sexual health diseases, to needle exchange services for drug addicts.

It is also helping to catch killers such as diabetes, heart disease, obesity, smoking and cancer through screening and testing patients on a daily basis.

Since 2006, pharmacists have even been given powers to prescribe medicines independently of GPs.

Mr Phillips added: "We also now have a private consultation room, so patients can talk to our pharmacist, Devinder Bansel, in confidence"

from: The Gazette, Dec 2008
by Georgia Anderson

"Hertfordshire Business Awards 08"

BUSINESS PERSON OF THE YEAR

WINNER - Graham Phillips
The Manor Pharmacy Group
Sponsored by Goldsmith Centre
Presented by Fintan Donohue Principle and Chief Executive

RETAILER OF THE YEAR

WINNER - The Manor Pharmacy Group
Sponsored by West Gate Centre
Presented by Tina Bennett,Centre, Manager West Gate Centre

OLIVER HEALD MP, UNVEILS
NEW HEALTHCARE SERVICES

Oliver Heald, the local conservative MP for Letchworth, unveiled (17th Sept. 2004) the future of pharmacy at a local independent pharmacy, situated in Letchworth town centre.

Owned by Graham Phillips, Manor Pharmacy at 42/44 The Broadway has been totally refurbished to create a customer friendly 'new-look pharmacy', which offers a host of new health-based services, designed to promote the very best in healthcare for the local community. 

Featuring the latest in pharmacy technology, incorporating innovative fixtures and services - see  details at Manor Pharmacy's Letchworth web page.

Commenting on the 'new-look pharmacy and extended range of services', Oliver Heald said: "The new services and healthcare features launched today are great news for local residents. Not only will customers have greater access to a huge range of healthcare products, but also to vital services.  These include the opportunity to seek ongoing advice and appointments with the pharmacy team here on any health matter or worry.  This is a first class, convenient healthcare offering. Manor Pharmacy surely represents the future of pharmacy"

Speaking about the new facilities being offered at Manor Pharmacy, qualified pharmacists Hiren Satra and Perry Melnick said: "Local customers in Letchworth have long wanted a greater selection of health related services and products.  We have worked with our local pharmacy supplier, UniChem, to address these needs so that we can provide the very best 'healthcare expertise and products' to local residents on their 'door step'."

COMMUNITY PHARMACY OF THE YEAR AWARD

Manor Pharmacy - formerly Busby Pharmacy was awarded Community Pharmacy of the Year for the South, sponsored by SmithKline Beecham, the manufacturers of Solpadeine. The award, nominated by local people who use pharmacy services, recognises excellent service above and beyond the normal call of duty.

Mr. Brian Pearce, a regular customer at Busby Pharmacy and the submitter of the winning nomination, was present to see Mr. Phillips and the manager of Busby Pharmacy, Mr. Michael Richard, accept the award.  "With regards to my cancer Michael Richard was responsible for making me aware of a potential problem and stressing strongly that I should see my doctor.  Subsequently, they have been concerned and supportive and they understand what I've been through," Mr. Pearce said.

 PRESS RELEASE

LOCAL PHARMACIST WINS TOP AWARD

Picture above shows:
Rob Elliot, Commercial Director of Roche Consumer Health; 
Graham Philips, Manor Pharmacy Group, Hertfordshire, 
Ramniklal Solanki OBE, Editor in chief, Pharmacy Business Magazine 
Rt. Hon. Patricia Hewitt, Minister at the Dept of Trade & Industry

Pharmacist Graham Phillips of Manor Pharmacy, in Radlett, is the lucky winner of the prestigious Pharmacy Business Merchandising Award 2003. 

Patricia Hewitt, Secretary of State for Trade and Industry, presented the award at a glittering ceremony at the London Hilton Hotel, on October 7. 

The Pharmacy Business Awards 2003, organised by Pharmacy Business magazine, was compered by TV presenter Nikki Bedi.  More than 700 guests, including leading manufacturers, health officials and politicians attended.

Graham runs four thriving pharmacies in Hertfordshire. His Radlett store has just been fully refurbished and the judges noted that all his pharmacies have a bright and vibrant atmosphere.  The judges felt that merchandising for this busy pharmacist is an art.  Each member of staff is responsible for ensuring products are immaculately displayed in bright clean fixtures. The pharmacy also designs its own promotional materials. 

Graham said: "I was stunned and delighted to be chosen by my peers as the winner of such a prestigious award. It is the result of more than a year of hard work and team effort designing and developing our newest branch in Radlett.  We will be arranging a staff celebration . . . I have been grinning like a Cheshire cat since the result was announced."

Chief Guest Patricia Hewitt said: 'Community pharmacists are very different from ordinary retailers. They are health professionals and stalwarts of the NHS. The skills that they have in abundance are exactly the skills we are trying to promote across the whole economy - entrepreneurial, innovative and creative.'

Pharmacy Business magazine's managing editor, Kalpesh Solanki, said: 'The government needs to build confidence with the consumer that the local pharmacist is an integral part of the National Health Service, and can be consulted over certain medical conditions.'

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