OLIVER HEALD MP, UNVEILS
NEW HEALTHCARE SERVICES

Oliver
Heald, the local conservative MP for Letchworth, unveiled (17th
Sept. 2004) the future of pharmacy at a local independent pharmacy, situated in Letchworth town centre.
Owned by Graham Phillips,
Manor Pharmacy at 42/44 The Broadway has been totally refurbished to
create a customer friendly 'new-look pharmacy', which offers a host of new health-based services, designed to promote the very best in healthcare for the local community.
Featuring the latest in pharmacy technology, incorporating innovative fixtures and
services - see details at Manor Pharmacy's Letchworth
web page.
Commenting on the 'new-look pharmacy and extended range of services',
Oliver Heald said: "The new services and healthcare features launched today are great news for local residents. Not only will customers have greater access to a huge range of healthcare products, but also to vital services.
These include the opportunity to seek ongoing advice and appointments with the pharmacy team here on any health matter or worry.
This is a first class, convenient healthcare offering. Manor Pharmacy surely represents the future of pharmacy"
Speaking about the new facilities being offered at
Manor Pharmacy, qualified pharmacists Hiren Satra and Perry Melnick
said: "Local customers in Letchworth have long wanted a greater
selection of health related services and products. We have worked
with our local pharmacy supplier, UniChem, to address these needs so
that we can provide the very best 'healthcare expertise and products' to
local residents on their 'door step'."
COMMUNITY PHARMACY OF THE YEAR AWARD
Manor
Pharmacy - formerly Busby Pharmacy was awarded Community Pharmacy of the Year for the South, sponsored by
SmithKline Beecham, the manufacturers of Solpadeine. The award, nominated by
local people who use pharmacy services, recognises excellent service above
and beyond the normal call of duty.
Mr. Brian Pearce, a regular customer at Busby
Pharmacy and the submitter of the winning nomination, was present to see Mr.
Phillips and the manager of Busby Pharmacy, Mr. Michael Richard,
accept the award. "With regards to my
cancer Michael Richard was responsible for making me aware of a potential
problem and stressing strongly that I should see my doctor. Subsequently, they have been concerned and
supportive and they understand what I've been through," Mr. Pearce said.
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PRESS RELEASE
LOCAL PHARMACIST WINS TOP AWARD
 Picture above shows:
Rob Elliot, Commercial Director of
Roche Consumer Health; Graham Philips, Manor Pharmacy Group, Hertfordshire,
Ramniklal Solanki OBE, Editor in chief, Pharmacy Business
Magazine Rt. Hon. Patricia Hewitt, Minister at the Dept of Trade
& Industry
Pharmacist Graham Phillips of Manor
Pharmacy, in Radlett, is the lucky winner of the prestigious Pharmacy Business Merchandising Award 2003.
Patricia Hewitt, Secretary of State for Trade and Industry, presented the award at a glittering ceremony at the London Hilton Hotel, on October 7.
The Pharmacy Business Awards 2003, organised by Pharmacy Business magazine, was compered by TV presenter Nikki
Bedi. More than 700 guests, including leading manufacturers, health officials and politicians attended.
Graham runs four thriving pharmacies in Hertfordshire. His Radlett store has just been fully refurbished and the judges noted that all his pharmacies have a bright and vibrant atmosphere. The judges felt that merchandising for this busy pharmacist is an art. Each member of staff is responsible for ensuring products are immaculately displayed in bright clean fixtures. The pharmacy also designs its own promotional materials.
Graham said: "I was stunned and delighted to be chosen by my peers as the winner of such a prestigious award. It is the result of more than a year of hard work and team effort designing and developing our newest branch in Radlett. We will be arranging a staff celebration . . . I have been grinning like a Cheshire cat since the result was announced."
Chief Guest Patricia Hewitt said: 'Community pharmacists are very different from ordinary retailers. They are health professionals and stalwarts of the NHS. The skills that they have in abundance are exactly the skills we are trying to promote across the whole economy
- entrepreneurial, innovative and creative.'
Pharmacy Business magazine's managing editor, Kalpesh Solanki, said: 'The government needs to build confidence with the consumer that the local pharmacist is an integral part of the National Health Service, and can be consulted over certain medical conditions.'
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